Terms of Service

1) Jeruel Industrial Company Ltd. reserves all the rights, in its sole discretion, to alter or amend the terms, conditions, and rewards without notice, or to terminate sales at any time.
2) Jeruel Industrial Company Ltd. reserves all the rights to change fees or requirements and benefits at any time. 
3) Buyers shall be bound by all the terms and conditions contained herein and by all applicable laws in Hong Kong. All discrepancies in terms and/or conditions shall be determined at the sole discretion of Jeruel Industrial Company Ltd. in Hong Kong.
4) Jeruel reserves all the rights to decline applications, reissue or withdraw a/ an order at any time for any reason.

5) Buyer privileges are from time to time and involve neither designated timeline nor event; Buyer benefits are subject to change without notice, Jeruel reserves all right to decide membership privilege at any circumstance.
6) All sales are not transferable or refundable.
7) Personal information provided by buyers must be true and accurate, otherwise, we may not be able to process your orders. Jeruel is not responsible for any delivery failure, including News dissemination and Postal delivery; in the case of inaccurate data we have been provided.

8) You may contact us to seek for personal data correction/update which Jeruel
hold about you. Requests for correction/update of personal data, please email to info@kinato.com with a Subject : Personal data updates. Jeruel is not responsible of any delivery failure, including news dissemination and Postal delivery; in the case of inaccurate data we have been provided.
9) Jeruel respects your right to privacy; we will not share your personal data with any other organizations. Member’s personal data will only be used for Crystal Puzzle Shopify operations.
10) Crystal Puzzle Shopify Store solely owned by Jeruel Industrial Co., Ltd..
11) All trades through Crystal Puzzle Shopify will be delivered through postal delivery, no products can be obtained from by in-person pick up or any other Online channel / Wholesale/ Retail stores.

12) Unauthorized use and/or duplication of any image and pictures without express and written permission from us is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to 3dcrystalpuzzle.com with appropriate and specific direction to the original content. Jeruel Industrial Company Ltd. has complete ownership to all pictures on 3dcrystalpuzzle.com and related links. Any use of our pictures without permission is strictly prohibited and violates our Terms of Service.


  • Pink pieces of 3D Crystal Puzzle bear scattered on a white background.

    We are committed to your puzzle experience. Receive free replacement in the rare case of a missing piece.

    Lost Piece Request 
  • 3D Crystal Puzzle Frog being built on a white background. There are two frogs. The smaller one is done and the bigger one is being built.

    Pick your favorite from 100+ puzzles with unique solutions. Instructions are included in the box & our website.

    Puzzle Instructions 
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