Lost Piece Request

If your 3D Crystal Puzzle is missing a piece or having functional problems, please use the form below to submit your request. This service is free of charge.
 In case of Jotform malfunction please email to info@kinato.com

Puzzle name/ Color/ Missing piece number/ Your Name/ Mail Address 


- Up to 5 pieces per puzzle
- While supplies last
- At least 7 working days for submitted requests to be processed
(Due to Covid-19 with airmail service suspension in some regions, lost piece delivery could be delayed)