Missing Piece Insurance
Welcome to Lost Piece Request (Missing Piece Insurance).
If your 3D Crystal Puzzle is missing a piece or having functional problems, please use the form below to contact us. This service is free of charge.
Up to 5 pieces per puzzle
While supplies last
At least 7 working days for submitted requests to be processed
Due to Covid-19(plus some regions temporary suspended Airmail service), the process for Lost Piece Request may be delayed.
Due to Chinese New Year holiday(from now through mid of February), the process for Lost Piece Request will be delayed.
- In case of Jotform fail submission please email Lost Piece Request to firstname.lastname@example.org