Missing Piece Insurance

Welcome to Lost Piece Request (Missing Piece Insurance).

Is your puzzle missing a piece? We've been there, too, and it's frustrating.

If your 3D Crystal Puzzle is missing a puzzle piece, please fill out the form below and we will mail it to you for free.

  • Up to 5 pieces per puzzle
  • While supplies last
  • At least 7 working days for submitted requests to be processed
  • Due to Covid-19, the process for Lost Piece Request may be delayed.