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To our valued customers :

Thank you for visiting our online shop! Due to system maintenance, all purchase enquiries will handle through Facebook (https://www.facebook.com/3dcrystalpuzzle) or email (info@kinato.com). We apologize for any inconvenient caused!

We look forward to hearing from you!

3D Crystal Puzzle

Lost Piece Request

Have you lost the instruction manual ? Are you missing a playing piece ?
It’s unfortunate if a missing component is keeping you from having fun.

We can send you the lost pieces free by mail.
* Up to 5 pieces per puzzle
* While supplies last

Please fill up the following information. Normally it takes 7 working days for us to send out the lost pieces by mail upon receipt your request.

You will receive an email notice once your request has been sent.



Your Mail Address


** All the personal details you provided to us will only be used for the customer service per your request. Your personal details will not be disclosure nor transfer to 3rd party.

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Problems? Write to us info@kinato.com