All sales are final. We do not offer returns, refunds, or exchanges. However, we are more than happy to help you with any missing pieces in your puzzle. Please proceed to Lost Piece Request to contact us with what you may need to complete your puzzle.
The difficulty usually scales with the number of pieces in each puzzle. For normal puzzles, it may take 15 to 45 minutes to complete. For larger puzzles, it may take up to an hour to complete.
We want to apologize if there are any difficulties with your purchase. If that happens, please contact us directly to place an order through email, Facebook, or Instagram.